ISO/IEC 20000, the overall standard particularly went for IT Service Management. It depicts a coordinated arrangement of administration forms for the compelling conveyance of administrations to the business and its clients. ISO/IEC 20000 is lined up with and correlative to the procedure approach characterized inside ITIL. ISO/IEC 20000 gives the main formal technique to demonstrate that an association's procedures are "ITIL agreeable", through formal, free review by enlisted affirmation associations.
